01
Introduction
Welcome to UNO Hiring Solutions. These Terms of Service govern your access to and use of our website, recruitment services, candidate support services, and related offerings.
By accessing our website, submitting your information, applying for opportunities, registering as a candidate, engaging our services, or working with us as an employer, you agree to be bound by these Terms of Service.
⚠️If you do not agree with these terms, please discontinue using our website and services immediately.
02
About UNO Hiring Solutions
UNO Hiring Solutions is a premier recruitment and talent solutions company connecting employers with top-tier candidates and supporting individuals in achieving their career goals.
✦Candidate sourcing & talent identification
✦CV screening & profile optimization
✦Job opportunity matching & JAaaS
✦Interview preparation & coordination
03
Definitions
Company / We / Us / OurRefers to UNO Hiring Solutions.
CandidateAny individual who registers, submits a CV, applies for a vacancy, or receives recruitment support from us.
Employer / ClientAny organisation, company, or individual seeking recruitment services from us.
ServicesRecruitment, staffing, candidate support, and related services provided by UNO Hiring Solutions.
WebsiteThe UNO Hiring Solutions website and associated online platforms.
04
Website Use
By using our website, you agree that you will:
✓Provide accurate and truthful information
✓Use the website strictly for lawful purposes
✓Respect the privacy and rights of other users
✓Avoid attempting unauthorized access to systems
✓Do not upload malicious software or files
✓Refrain from misusing website content or branding
UNO Hiring Solutions reserves the right to restrict or remove access to users who violate these terms.
05
Recruitment Services & Disclaimer
We provide recruitment support services including candidate sourcing, screening, assessment, talent matching, and interview prep.
💡No Placement GuaranteeWhile we aim to provide highly effective recruitment solutions, we do not guarantee job placement, interviews, job offers, or specific hiring outcomes. Final hiring decisions are made solely by employers.
06
Employer Responsibilities
•Provide accurate vacancy details & salaries
•Comply with applicable employment laws
•Provide timely feedback during recruitment
•Treat candidates fairly & professionally
07
Candidate Responsibilities
•Provide accurate personal & career history
•Submit truthful CVs, qualifications & docs
•Maintain professional communication
•Inform us of changes in employment status
08
Job Applications & Opportunities
Submitting an application through UNO Hiring Solutions does not guarantee selection, an interview, or a job offer. Hiring decisions remain under the sole discretion of the employer.
09
Candidate Paid Services
Where a candidate purchases paid services (CV Optimization, Interview Prep, Career Branding, 1/3-Month Packages), payment is required before services begin.
Payment covers professional support provided and does not represent payment for guaranteed employment.
10
Non-Refund Policy
Due to the custom nature of recruitment and professional support services, payments are generally non-refundable once work has commenced (including document review, consultations, or application preparation).
Refunds are only considered under limited circumstances:• Service has not yet started
• Duplicate payment was made
• Unable to deliver agreed service
• Administrative billing error
11
Payments
Payments must be made through approved channels provided by UNO Hiring Solutions. We reserve the right to suspend services where payment obligations are unfulfilled.
Data Protection, Security & Retention (12–17)
12 & 13. Data Collection & UsageWe collect personal & employer data necessary to provide recruitment services and meet regulatory obligations.
14. Candidate Information SharingData is shared strictly with prospective employers. We never sell personal information.
15 & 16. Security & RetentionReasonable measures protect data against unauthorized access. Data is retained only as long as necessary.
17. User RightsUsers retain rights to access, correct, delete, or request copies of their personal data.
General Provisions & Governing Law (18–24)
18. Confidentiality: Both candidates and employers are expected to maintain strict confidentiality regarding recruitment information.
19. Intellectual Property: All branding, text, graphics, and materials on the website belong exclusively to UNO Hiring Solutions.
20 & 21. Third-Party Links & Accuracy: We aim for complete accuracy but reserve the right to update website content at any time.
22–24. Liability & Jurisdiction: Services are provided on a reasonable effort basis. Terms are governed by applicable laws in our operating jurisdiction.
Questions Regarding Terms?
If you have any questions or require clarification regarding these Terms of Service, please contact our support team.